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Grievance Redressal/ Escalation Matrix

SEBI Registration Details:

Registered Name: “PANKAJ KUMAR JAIN PROPRIETOR OF EYE ON TRADE RESEARCH”

 Trade Name or Website: www.eyeontrade.com

Type of Registration: Research Analyst

 

SEBI RA Registration Number: INH000021386

 

BSE RA Enlistment Number: 6592 

 

SEBI RA List: 

 

https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

 

BSE Enlisted RA: 

 

https://www.bseindia.com/IARA/RegisteredRA.aspx

 

Validity: Jun 30, 2025 – Jun 29, 2030

 

Registered/Correspondence Office Address:

 

336 2nd Floor Left Side Gali No 4, Govindpuri Kalkaji, DELHI, NATIONAL CAPITAL TERRITORY OF

DELHI, 110019



 Details of CEO/Head Customer Support:

Name: PANKAJ KUMAR JAIN

Phone: +91 8986506414

 

Email: SUPPORT@EYEONTRADE.COM

 

Important Notice:

If you are dissatisfied with our services, kindly raise your initial complaint

 

to SUPPORT@EYEONTRADE.COM or contact +91 89865 06414

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you

 

have the option to escalate your concern to SEBI through the following channels:

 

SEBI SCORES Link: https://scores.sebi.gov.in/

 

SEBI ODR Link: https://smartodr.in/

 

SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575

 

Also write to any of the SEBI Office – Addresses Link: 

 

https://www.sebi.gov.in/contact-us.html

 

SCORES iOS App: 



https://apps.apple.com/us/app/sebiscores/id6478849917

 

SCORES Google Play Store App: 

 

https://play.google.com/store/apps/details?id=com.sebi

 

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

Visit the SEBI investor website at: https://investor.sebi.gov.in/



Download SEBI SaarThi App in Android:

 

https://play.google.com/store/apps/details?id=com.sebi.invapp

Download SEBI SaarThi App in iOS:

 

https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387 To protect the investors from unauthorized schemes/frauds due to impersonation:

 

  1. Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website.

 

Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in

such cases.

 

  1. Always request email communications related to payment Invoices and from the RA registered email ID listed on the SEBI website under Research Analysts.



registered email ID listed on the SEBI website under Research Analysts.

 

  1. Be sure to inform Research Analysts about any suspicious accounts.

 

  1. You can find the list of Research Analysts in India registered with SEBI and BSE here:

 

https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14.

 

https://www.bseindia.com/IARA/RegisteredRA.aspx

  1. Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage

and Press releases issued to caution investors’ heading.

 

  1. The link to view/refer to issued press releases on the Exchange website is given below.

 

 The Exchange website Link: –

 

  1. https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx

 

https://www.bseindia.com/attention_investors.aspx

 

 Visit the Investor Charter and Complaint Table at: 

 

www.eyeontrade.com