Grievance Redressal/ Escalation Matrix

SEBI Registration Details

Registered/Correspondence Office Address

336 2nd Floor Left Side Gali No 4, Govindpuri Kalkaji, DELHI, NATIONAL CAPITAL TERRITORY OF DELHI, 110019

Details of CEO / Head Customer Support

Important Notice

If you are dissatisfied with our services, kindly raise your initial complaint to Email Customer Support or contact Call Customer Support at +91 89865 06414. If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

SEBI SCORES Mobile Applications

Investor Awareness and Education Resources

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

Protection Against Unauthorized Schemes and Frauds Due to Impersonation

  • Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website.
  • Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
  • Always request email communications related to payment Invoices and from the RA registered email ID listed on the SEBI website under Research Analysts.
  • Be sure to inform Research Analysts about any suspicious accounts.

Research Analyst Verification Resources

You can find the list of Research Analysts in India registered with SEBI and BSE here:

Investor Awareness Press Releases

Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading. The link to view/refer to issued press releases on the Exchange website is given below.

Additional Investor Resources

Visit the Investor Charter and Complaint Table at: Visit Eye On Trade Investor Charter and Complaint Information